How Does CBTS‌® Work?

CBTS‌® covers advanced aspects of team leadership, customer relationship management,service quality and customer service in addition to those in team work, conflicts handling and performance management. Though practical work experience can never be replaced, the levels of knowledge and acumen assessed during the CBTS‌® examinations do typically match those of professionals who have handled agents, young executives and sales field-force for at least for 3 years.

Certified Customer Interction Professional

Certified Customer Interction Professional

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