Who Should Get CCIS™ Certified?
CCIS™ is an unmatched global qualification for all customer interaction professionals who desire to grow fast in their careers in customer service, customer Interaction or telesales. The following have been benefitting the most over the last several years from the CCIS™ qualification:
- Individuals who desire to leap into the bigger league of employers but who are currently working in small outfits and setups as agents, executives, representatives, or officers in customer support or and customer service BPO companies; call centers, telemarketing companies; collection centers and similar organizations offering services to their clients related to customer relationship management and sales.
- Individuals currently working in small offices as customer care executives; but who now desire to grow into officers or executives on the front desks of leading hotels, hospitals, travel companies, telecom companies, department stores and customer-interface departments in government offices and public utility companies.
- Individuals working in less-organized direct sales and direct marketing jobs and who now desire to move to bigger organizations or switch to the more organized and better-paying telemarketing space.
- Professionals already working on the front desks of small companies or banks or government offices and who want an international qualification.