How Does CBMT‌® Work?

CBMT‌® covers advanced concepts on training, adult learning, class handling, tools development, assessment, and training management. In addition, critical level of coverage is there to industry fundamentals on BPO, telecom and other services. Though practical training experience can never be replaced, the levels of knowledge and acumen assessed during the CBMT‌® examinations do typically match those of trainers who have been training for least for 3 years.

Certified Customer Interction Professional

Certified Customer Interction Professional

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