Who Should Get CTSA® Certified?
CTSA® is a must-have qualification for anybody who intends to make a well-paying career in Technical support or customer helpdesk. The following have been benefitting the most over the last several years from the CTSA® qualification:
- Senior School/High School pass-outs with a flair for computers and technology and who want to work in technical support.
- Undergraduate degree holders (bachelors’ level) wanting to make a career in helpdesk and technical support work.
- Graduating students in universities and colleges who want to opt for a career in IT, maintenance and infrastructure support.
- Technical support professionals working for small companies, who now want to settle down in a bigger company.
- Professionals already working in the technical support or IT maintenance function of small companies or banks or government offices and who want an international qualification in technical support.