CBSA® Training & Preparation Completion Requirements
Training & Preparation
CBSA® registrants prepare for their pre-certification examinations and assessments by training with authorized BCI training providers. The BCI network of training providers extends worldwide and experienced training organizations, universities and learning centers deliver CBSA® preparation-training aligned to the international HCMS21 standards of BCI. In addition, governments also conduct special CBSA® programs under their BPO workforce development schemes in government vocational training centers. CBSA® registrants are linked to authorized BCI training provider nearest to them in their geography. Registrants, who are students of a BCI partner university, get automatically registered in their university’s ICOSS® (International Center of Outsourcing & Software Studies). All CBSA® registrants get complete assistance in learning through the Official Learning Material provided by the authorized BCI training-provider partners.
Preparation Completion Credits
To become eligible for taking the CBSA® certification examinations, a registrant has to collect a required minimum number of Preparation Completion Credits (PCCs) after attending formal training sessions for a certain required number of hours with any of the BCI authorized training providers. The PCC accumulation exercise for these registrants is handled by authorized BCI training-providers under whom the registrants train. The PCC records of registrants are posted by the training center officials on the registrants’ management portal well before the date of the CBSA® certification examination.
BCI-appointed Authorized Training Providers, International Center of Outsourcing & Software Studies and ICT Learning Centers functioning in universities and institutions are mandated to assign PCC to CBSA® registrants. Individuals registered in CBSA® programs being run by governments under special projects or schemes will, however have to follow the training guidelines specified by the government.