Mike Ortegon heads Global Sales Operations of homeaway.com. He was the Director of BPO at Harte Hanks in United States and signed-off as the Global Account Director before joining HomeAway. Mike is an outsourcing and direct marketing veteran with a most illustrious string of professional achievements spanning almost two decades. Mike has a business degree from St. Edwards University and has a long list of professional achievements in B2B and B2C Direct Marketing, Social Media, and Multi Channel Marketing. Mike has spent 15 years in Harte-Hanks, the world's leading direct marketing and shopper advertising opportunities company, and has also served as the Managing Director of the company's Australian operations. He has excelled in client-facing roles in Texas, California, and Europe facilities where he was responsible for the deployment of Customer Relationship Management programs in high-tech, pharmaceutical, and retail markets. Widely traveled, he was Client Services Director in Hasselt, Belgium, where he delivered outbound Lead Management, Data Acquisition and Analysis, Channel Management, and Fulfillment programs for various Pan-European and worldwide accounts.