How does a BPO Service Provider Benefit from a BCI Corporate Academy Partnership

The new BCI Corporate Academy Partnership Program has been designed to help partner organizations achieve the following objectives:

HOW TO GET INTERNATIONALLY PROVEN BPO TRAINING CURRICULA

How to get access to the world’s most mature BPO training curricula for your company?  Obtain a BCI CAP license today! BCI Corporate Academy Partner gets access to internationally proven BPO training curricula for over 30 different training levels and functions – all aligned to the HCMS21 international certification standards of BCI in vogue across 75+ nations. This means the partner BPO organization trains right, can be sure of the training impacts, and gets its people BCI certified at its own convenience and at a fraction of the market costs!

WHAT ABOUT QUALITY BPO TRAINING CONTENT & BOOKS?

Developing content for training and instruction for your BPO workforce is an expensive, time-taking exercise. So, how do you obtain worldclass BPO learning material and instruction content?  BCI has the world’s largest repository of BPO training-learning content and acquiring the BCI CAP license gets an organization the permission to use this content. In 2013, BCI and the world publishing leader Wiley launched the biggest ever international BPO knowledgeware project leading to the development of books and presentations and skills-development aids – now in circulation across the world.

HOW TO GET AN INTERNATIONAL BPO CERTIFICATION SYSTEM INSTALLED WITHIN

How can your company have a resident certification system, and conveniently get its BPO workforce certified?  The license for the BCI Corporate Academy makes this happen! BCI Partnership also enables a BPO service-provider company embed and install the world renowned BCI Credent® certification system of BCI. This makes it easy for the HR department to get the workforce assessed and attain international BCI certifications right within the company’s own premises, and on its own schedule and convenience. Indeed, the CAP partnership also means tremendous affordability and cost-effectiveness in managing certification activities, and the HR department can deploy customized versions of BCI’s international training programs that are working in over 50 nations today. Interestingly; all of this and more can be achieved in just about 30-45 days - from start to finish!

HOW TO ACCESS INTERNATIONAL BPO TALENT POOL

How can your company access the very best of certified international BPO talents conveniently and at a short notice?  A BCI Corporate Academy Partner gets automatic access to BCI’s international pool of certified and well-trained agents, team leaders, managers, trainers and other human resources. This access is completely online and hiring new teams for international locations or expansions, or planning for back-fills or benches becomes far more convenient and cost effective.

HOW CAN WE CO-BRAND WITH AN INTERNATIONAL BPO CERTIFICATION BODY

How can your company offer an international BPO certification cobranded with your company’s name to your employees?  Sign-up on with the BCI CAP program! Under certain conditions, BCI may approve co-branded certifications and designations for employees and managers of large, multinational Corporate Academy partners. This may serve to add significant values to the workforce management practices of organizations and to their brand equity too.

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