Items Covered under the EMS 2014 Program

Items Covered under the EMS 2014 Program

The following FOUR items have been identified for the grant of subsidy under the EMS 2014 program:

  1. Item S1: All BCI Professional Certifications (Human Competence Certifications) approved for offer. The list currently includes 18 certification programs for outsourcing/BPO/call center professionals. This list and the details of each program appear on the BCI website www.bci.us.org. The subsidies are awarded on the market price of a Certification System Unit (CSU) – which includes training material and certification voucher. Essentially, the subsidy translates into a discount for the beneficiary.
  2. Item S2: All BCI Enterprise Certifications (Certifications for BPO organizations/service providers/Call Centers and other entities offering similar or allied services) approved for offer. The BCI Enterprise Certifications list currently includes 5 certification programs belonging to the BTMQ‌® and BSDQ‌® series – corresponding to Talent Management Quality and Service Delivery Quality systems of BPO enterprises. This list and the details of each program appear on the BCI website www.bci.us.org.
  3. Item S3: All Advisory Services offered by various BCI divisions and service groups to consortia and project organizations funded by multilateral aid bodies, Governments, industry promotion bodies, not-for-profit and charitable organizations, etc.
  4. Item S4: All Research services offered by various BCI divisions and service groups to consortia and project organizations funded by multilateral aid bodies, Governments, industry promotion bodies, not-for-profit and charitable organizations, etc.
  5. Item S5: All types of License Fee charged by BCI for the award of licenses for ATP (Certification Training provider); Institutional Partner (ICOSS‌®); Corporate Learning Partners; Impact Sourcing partners and Enterprise Audit & Business partnerships.
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