The BSDQ®
and BTMQ® series of BCI Enterprise Certifications
for BPO organizations are gradually gaining in demand
in most BPO hotspots worldwide. These certifications
are earning the status of the sine quo non
for the industry thanks to their only-for-BPO
slant and the completeness and rigor provided by the
world’s first standards on BPO Service Delivery
and Talent Management Quality. BPOs across domains and
sizes are in various stages of BSDQ® and BTMQ®
audits and implementation and BCI now intends to expand
its network of Audit and Implementation Partners, who
can take care of the entire value chain.
The BCI Service Delivery and Talent Systems Audit Groups
(SSAG and TSAG) play the role of lead facilitators and
external Audit and Implementation Partners conduct business,
marketing and implementation activities in tandem with
the SSAG and TSAG.
If your organization has been involved in management or process
consulting or you have been implementing quality systems
in ICT, BPO, or ITES organizations, you have it in you
to become a BCI Implementation and Audit Partner for
BSDQ® and BTMQ®.
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Apply
to Become a BCI Authorized Enterprise Systems
Implementation Partner (ESIP)
